The Team

 

Hilary Bannerman: Chair

Hilary has been a member of the Credit Union since 2014 and joined the Board four years later.  She has played an active role in developing the business and was elected as Chairperson by her fellow directors in March 2021.

Archie Buchanan: Vice-Chair
I have been a member of the Credit Union for over 30 years and have had many varied roles including teller, loan officer, Loan Review Board member, Director and the previous Chairman.

I have also been a Local Authority Councillor in EK for some 26 years now and run my own small business so am used to dealing with local people and highlighting the many excellent benefits of being a member of East Kilbride Credit Union.

I believe in the ethos of the Credit Union movement and believe that my experience can be of great benefit to both local people and our Credit Union. I am currently on the Board of Directors and intend playing my part for many years to come.

Pat Watters: Secretary
I have only been a member of the credit union for the last two years and applied to join the board when they were looking for new directors. I had previously been an elected councillor for 30 years stepping down from that role in 2012 , the last 12 years in Local Government.

I was elected as president of the Local Government body COSLA and my responsibility was to represent the whole of local government with the Scottish Government negotiating on policy and budgets . After my time in local government I was successful with my application to become Chair of the newly formed Scottish Fire and Rescue Service, bringing together the eight fire brigades into a single service, a position I held until retirement in 2018. Public service is very important to me and I believe that the credit union delivers a service to the public that is very important to the community.

Dave Thomson: Director
I have been a member for nearly 30 years and a volunteer director for 15 years. I started as a teller and am now part of the Loan Review Board that considers some of the higher-level loan applications. I feel that after this time I am only repaying all the help other volunteers gave me and the members over the years.

John Lange: General Manager
I joined EK Credit Union in 2006 as General Manager after many years working for the Civil Service. Before joining the Credit Union I was involved as Finance and Project Manager for DWP delivering large scale IT, telephony and Data Protection projects. I was a member of the Credit Union before becoming manager and my key aim for the business is to ensure that our valued members get the best products and modern services we can offer but never to lose sight that the underlying ethos of credit unions is People Helping People.

Aimie Nicol: Operations Manager
I joined EKCU in 2005 and have enjoyed many different roles within the business before becoming the Operations Manager in 2016. I work closely with the General Manager and Board of Directors to deliver and implement improved services for our members with support from the full staff team. I fully support the credit union movement and the idea of people helping people and look forward to the many exciting changes the future will bring for EKCU.


Lori Reilly: Business Services Officer
I have been the Business Services Officer for East Kilbride Credit Union since 2016. My role is varied and no two days are ever the same. I work closely with the team and Board of Directors to ensure we deliver the needs of our existing members as well as attracting new members. We believe strongly in people helping people, supporting the community, listening to members’ needs and delivering excellent customer service. I am currently studying towards a Certificate in Credit Union Professional Conduct which is a recognised qualification from the London Institute of Banking & Finance.

Linzi Lange: Member Services Admin
I joined EKCU in November 2016, coming from a retail background. I am first in line to help the members with any account queries and most recently took on additional duties of loan officer in the short space of a year. I have increased my knowledge of credit unions over the past year by completing courses with the Association of British Credit Unions Ltd and I am keen to complete a qualification in Credit Union Professional Conduct within the next year.


Stephen Fyfe: Member Services Credit Control 
I joined EK Credit Union in 2012 as a volunteer teller and joined the staff team in 2013. I previously worked for the Civil Service for 39 years and was a part time barman for almost 20 years. I live locally with my wife and have two sons. I enjoy dealing with members in my position on a daily basis and believe in fair and honest customer service.

Linda Cochrane: Member Services Admin
I have always supported the Credit Union movement through my mum’s involvement in Glasgow credit union’s and joined EKCU in 2014 as a volunteer teller, becoming a member of staff in 2016. I am the first point of call for members visiting the office, but I’m also fully trained as a loan officer and able to sign up new members. I have undertaken Business studies, Accounting and a HNC in Communications. I have recently been appointed as the Health and Safety officer for EKCU and am currently studying for a Certificate in Credit Union Professional Conduct.


Andy Wilson: Supervisory
I have been with the credit union for just over ten years, the first few years at the front desk, before moving onto internal audit (supervisory). My work background was mainly doing bookkeeping, accounts etc. so it’s all been about keeping track of money and where it’s going. This helps to keep my brain active, as my hobbies are cycling and skiing, which keep my body active.

Karen Thomson: Front Office Teller
I joined the EK Credit Union team 18 months ago as a volunteer and currently cover duties on the front reception desk. I come from a childcare and retail background and enjoy the customer interaction aspect of my new role. I am the first port of call for members visiting the office and aim to provide a high level of customer service to help them resolve all requests.