EKCU are proud to be a Living Wage employer!
The real Living Wage is based on the cost of living and is voluntarily paid by nearly 6,000 UK employers who believe a hard day’s work and deserves a fair day’s pay.
Our General Manager, John Lange, said “East Kilbride Credit Union are proud to be a Living Wage employer. We see this as an investment in our team and believe that providing good working conditions and pay results in a higher level of staff motivation, staff retention and improved relations between managers and staff.”
If you would like to find out more click here to take you to the Living Wage website.
EK Challenge Poverty
EK Challenge Poverty Event – Saturday 22nd June 2019
EKCU was very excited to be part of the Challenge Poverty event in the East Kilbride library recently along with other businesses and charities dedicated to helping those in need.
We had a great time chatting to members of the public and to MSP Linda Fabiani and Westminster MP Lisa Cameron who came along to support this great cause.
Credit Unions exist to serve their local community and this event gave us an insight to the struggles that people in our town face every day. This was highlighted by Dennis Curran, founder of Loaves and Fishes, who gave a powerful speech addressing the increased number of people using foodbanks. To support this charity, we have a box in the office for anyone who would like to donate to the foodbank.
We also work in partnership with the local Citizens Advice Bureau who come into the credit union once a month to offer advice for anyone currently having money problems or struggling to pay bills. If you think this service would help you, please call us on 01355 224771 and we will let you know when they are next due in the office.
Revised Opening Hours
Online access and office opening hours
Here at EKCU we’re very excited about the imminent arrival of our new App providing our members with access to their credit union accounts 24/7. With constant improvements in technology the number of online transactions has continued to rise as members demonstrate their preference for digital transactions.
With almost 75% of our members making loan repayments and deposits by standing order, payroll deduction and debit card, we have noticed there are fewer busy periods in the office and we need to consider how we best serve our growing membership going forward.
From Monday 3 June 2019 the public counter will now be open as follows:
Monday 12:00 to 16:00
Tuesday 12:00 to 16:00
Wednesday 10:00 to 16:00
Thursday 12:00 to 16:00
Friday 12:00 to 16:00
Saturday 10:00 to 12:00
Our staff will still be here Monday to Saturday and will be busy working on your accounts and answering your telephone calls throughout the day from 09:00 to 17:00.
The benefits of accessing your account online means you can instantly check your balances, apply for loans and share withdrawals, make payments by card to your savings and loan accounts, and leave us messages.
Getting access to your CU account online couldn’t be easier:
- Click here to Register for PIN
- Fill in the required details making sure you take note of your PIN and passwords
- Click Register
- We will approve access within 24 working hours, usually much quicker
Whichever way you access your local credit union, you can be sure of a warm welcome from our friendly and dedicated team.
EKCU Treasurer’s Gift
Each year at the AGM the Directors choose one or two local charities to receive a share of the Treasurer’s Gift. This used to be paid to the Treasurer as an honorarium but since most of the finance and accounts work is done on computers by the staff team the Treasurer has very kindly donated the money to charity.
Parkinson’s UK were delighted to be one of our chosen charities and will put our charitable donation to good use.
Maggie’s Centres greatly appreciated our donation of £200.
Cyber Essentials Accreditation
East Kilbride Credit Union is delighted to have achieved the required standard for the government-backed Cyber Essentials scheme. General Manager, John Lange said, “The Board took the decision to seek accreditation as they are well aware of the risks to member data through viruses, malware and other cyber-attacks. We worked closely with our local IT partners VectorCloud to help us secure the network and keep the devices and software up to date. This helps us guard against the most common cyber threats and demonstrates our commitment to cyber security.”
When Money is Tight
South Lanarkshire Council have produced the fourth version of their hugely successful booklet “When Money is Tight”. You can view the latest edition of this booklet here.
Local MP, Dr Lisa Cameron visited the office recently and met with some of our directors.
You can now make payments to your credit union share and loan accounts online through our secure members’ area using your debit or credit card. If you’re not registered to log in to the members’ area why not sign up today?
We recently extended our common bond and can now accept membership applications from anyone who lives or works within South Lanarkshire, North Lanarkshire, Renfrewshire or East Renfrewshire .
Our new common bond also allows for family members to join the credit union if they live with and are related to an existing member.
As of 16:00 on Wednesday 18 March we will offer a telephone and online service only. The public counter will be CLOSED until further notice. Please see our latest blog post for an update on COVID-19.