You can choose the forgotten PIN link at the bottom of the login page at any time to reset your PIN.
You can choose the forgotten password link at the bottom of the login page at any time to reset your password.
If you have forgotten both your PIN and password, you can reregister at any time and create new login details. You will be required to contact the office on 01355 224771 to request all previous registrations are deleted.
If the site has been unable to validate your details, you have entered an incorrect PIN or password and your login attempt has been unsuccessful.
If you are still unable to validate your details you can click on the PIN or password reminder links, where you can reset your login details.
Our registration process allows you to choose your own PIN or password – we do not receive confirmation of these details. This is for your security and to ensure you are the only person who will ever know these details.
If you have forgotten your share withdrawal password, you will need to contact the office on 01355 224771, where a member of staff will be able to send you a reset email. Please note that this email is generated to the email address you originally supplied when you registered for the online members’ area.
For security reasons, we would advise never saving secure login details in your browser. We also can’t guarantee that these details will stay accurate allowing you to login to the members’ area successfully.