Revised Opening Hours
Online access and office opening hours
Here at EKCU we’re very excited about the imminent arrival of our new App providing our members with access to their credit union accounts 24/7. With constant improvements in technology the number of online transactions has continued to rise as members demonstrate their preference for digital transactions.
With almost 75% of our members making loan repayments and deposits by standing order, payroll deduction and debit card, we have noticed there are fewer busy periods in the office and we need to consider how we best serve our growing membership going forward.
From Monday 3 June 2019 the public counter will now be open as follows:
Monday 12:00 to 16:00
Tuesday 12:00 to 16:00
Wednesday 10:00 to 16:00
Thursday 12:00 to 16:00
Friday 12:00 to 16:00
Saturday 10:00 to 12:00
Our staff will still be here Monday to Saturday and will be busy working on your accounts and answering your telephone calls throughout the day from 09:00 to 17:00.
The benefits of accessing your account online means you can instantly check your balances, apply for loans and share withdrawals, make payments by card to your savings and loan accounts, and leave us messages.
Getting access to your CU account online couldn’t be easier:
- Click here to Register for PIN
- Fill in the required details making sure you take note of your PIN and passwords
- Click Register
- We will approve access within 24 working hours, usually much quicker
Whichever way you access your local credit union, you can be sure of a warm welcome from our friendly and dedicated team.